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🔒 Privacy Policy

Information We Collect

When you place an order, contact customer support, or subscribe to our updates, we may collect your name, email address, phone number, shipping address, postal code, and order details. We may also collect limited device and browser information to improve website performance.

Cash on Delivery (COD)

Value Choice Center currently accepts Cash on Delivery (COD) only. We do not collect, process, or store any credit card, debit card, UPI, net banking, or other online payment information.

How We Use Your Information

Your information is used to process orders, verify purchases, arrange deliveries, provide customer support, send order updates, prevent fraudulent orders, and improve our services. Promotional messages are sent only with your consent.

Cookies & Analytics

We use cookies and similar technologies to remember your preferences, enhance your shopping experience, and analyze website traffic. You may disable cookies through your browser settings at any time.

Data Protection

We protect your information using industry-standard security measures and encryption. Access to personal information is restricted to authorized personnel who require it to process your orders.

Information Sharing

We never sell, rent, or trade your personal information. Your data is shared only with trusted courier, logistics, and service providers as necessary to fulfill your order.

Your Rights

You may request access to your personal information, ask us to correct inaccurate details, or request deletion of your data where permitted by applicable law.

Policy Updates

We may update this Privacy Policy from time to time. Any revisions will be published on this page along with the updated effective date.

Contact Us

Email: privacy@valuechoicecenter.info
Phone: +1 818-499-5247

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📋 Terms & Conditions

Acceptance of Terms

By accessing or using Value Choice Center, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to place an order. You are responsible for providing accurate and complete information during checkout.

Products & Pricing

We make every effort to ensure product descriptions, images, and prices are accurate. However, slight variations in color, packaging, or specifications may occur. Prices and product availability may change without prior notice.

Orders & Cash on Delivery

Value Choice Center currently accepts Cash on Delivery (COD) as the only payment method. All orders are subject to stock availability, verification, and acceptance. We reserve the right to refuse or cancel any order if necessary.

Order Verification

To prevent fraudulent orders, we may contact you by phone, SMS, or email before dispatch. Orders that cannot be verified may be delayed or cancelled.

Shipping & Delivery

Standard delivery generally takes 3–7 business days. Delivery estimates may vary due to courier delays, weather conditions, holidays, or other circumstances beyond our control.

Returns & Refunds

Eligible returns and refunds are handled according to our Return & Refund Policy. Products must satisfy the stated return conditions to qualify for a replacement or refund.

User Responsibilities

You agree not to misuse our website, submit false information, attempt unauthorized access, or engage in fraudulent or unlawful activities while using our services.

Intellectual Property

All website content, including text, graphics, logos, images, product listings, and design elements, is the property of Value Choice Center and may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Value Choice Center's liability is limited to the purchase price of the affected product. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Continued use of our website after updates constitutes acceptance of the revised terms.

Contact Us

Email: support@valuechoicecenter.info
Phone: +1 818-499-5247

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🔄 Return & Refund Policy

Return Eligibility

Most physical products can be returned within 14 days of delivery. Items must be unused, in their original condition, and returned with all original packaging, tags, accessories, and proof of purchase.

Non-Returnable Items

Digital products, gift cards, downloadable items, food products, perishable goods, opened personal care items, and products marked as Final Sale or Non-Returnable are not eligible for return unless they arrive damaged or defective.

How to Request a Return

Email returns@valuechoicecenter.info with your order number, reason for return, and photos if the item is damaged or incorrect. Once your request is approved, we'll arrange a free pickup within 2–3 business days where pickup service is available.

Inspection & Approval

Returned products are inspected upon arrival. Items showing signs of use, accidental damage, missing accessories, or altered packaging may not qualify for a refund or replacement.

Refund Processing

Since Value Choice Center currently accepts Cash on Delivery (COD) only, approved refunds are processed using the refund method provided by our customer support team. Refunds are generally completed within 5–7 business days after the returned item passes inspection.

Replacements

If you receive a damaged, defective, or incorrect product, we will arrange a replacement whenever stock is available. If a replacement cannot be provided, an eligible refund will be issued.

Damaged or Incorrect Items

Please notify us within 48 hours of delivery by sending clear photographs of the product, packaging, and shipping label. Claims submitted after this period may not be eligible.

Order Cancellation

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation may not be possible, and the standard return process will apply after delivery.

Need Help?

Email: returns@valuechoicecenter.info
Phone: +1 818-499-5247
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM

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